Refund policy
Return & Refund Policy — Sky Palmyra
At Sky Palmyra, we take pride in the exceptional quality of our luxury jewelry, watches, and fragrances. Your satisfaction is our highest priority.
Returns We accept returns within 14 days of delivery, provided the item is unused, unworn, and in its original packaging with all tags attached.
Non-Returnable Items
- Custom or personalized jewelry
- Items showing signs of wear or damage
- Sale or discounted items
Refunds Once your return is received and inspected, we will notify you by email. Approved refunds will be processed within 5–7 business days to your original payment method.
How to Request a Return Please contact our team at: support@skypalmyra.shop Include your order number and reason for return.
Exchanges We offer exchanges for defective or damaged items only. Please contact us within 48 hours of receiving your order.
Thank you for choosing Sky Palmyra — where luxury meets excellence.